Please allow 3-4 days for arrival if you live in a rural location and in case you are located in WA/ NT and North QLD. It is upon our discretion as to whether we will post the garment earlier. This is usually a Thursday or Friday for weekend events. Upon receiving a customer's order, we post the dress out to you so that it will arrive one day prior to your event or to arrive on the day of the event. The estimated delivery time for Express Post depends on your shipping address location. PLEASE NOTE: Pick-up is currently NOT available. Pick up must be liaised prior to placing an order. The shipping charge including return postage is $20AUD or $15AUD if the garment is collected from us in Queensland (Pickup Only) & returned by postage. TheOnlyDress’ delivery method is Express Signature postage operated by Australia Post. We are responsible for the cleaning of the item. The customer is charged $20AUD, in addition, to hire price at check out. Hire prices stated on this website do not include the cleaning fee. We make every effort to send the garment so that it will arrive either one day before the requested event date or on the day. The rental period shall commence from the time the customer (or a third party nominated by the customer) signs the delivery and shall continue until the dress is lodged at the post office for its return to us. The customer is required to cover the postal fees for the replacement. We can offer the exchange of sizes or items if the necessary time is given for such an exchange to occur. We strongly encourage all customers to try on the dress at a stockist prior to making a booking with us. Please ask us prior to making a booking about the fit if you are unsure. TheOnlyDress offers garments in different sizes, which is a recommendation only.
0 Comments
Leave a Reply. |